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How to Respond to Negative Comments

We often don't get a lot of advice about one of the scariest (at least for me) aspects of blogging: the comments. Anyone who's had a blog can relate to that squeeze of trepidation when you discover one of your readers has left a nugget of wisdom for all to see. Don't get me wrong, I love comments. They help me figure out what works and what doesn't. Comments ...

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